Accessibility

Last updated: 8 November 2026

Walk Via Francigena wants its website and mobile app to be usable by as many people as possible, regardless of ability or technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. The website and app have not been independently audited, and we do not claim that they meet it in full.

This statement covers the website walkviafrancigena.com and the Via Francigena Walk app for iPhone and Android.

What we do

• Use semantic HTML and ARIA landmarks so screen readers can navigate the content.
• Provide a "skip to content" link and keyboard-operable navigation and controls.
• Aim for sufficient colour contrast for text and interactive elements.
• Support text resizing and responsive layouts down to small screens.
• Provide text alternatives for meaningful images, and stop some animations when your device asks for reduced motion (not all of them yet; see below).

Known limitations

Our interactive maps (OpenStreetMap tiles shown with Leaflet) and elevation charts are inherently visual; where possible we provide the same information as text (distances, ascent, stage names) elsewhere on the page. We also know of these gaps:

• Elevation charts: where we show one (for example on a shared route page, or under My Trails in your account), it is drawn as a picture with no text alternative, so screen readers skip it.
• Colour contrast: on a service you tick in the trip planner on our home page, the paler line of text under the service name is below the WCAG 2.1 AA contrast for small text.
• Reduced motion: sections of our pages still fade in as you scroll when your device asks for reduced motion.
• Photo viewers: some photos open full screen only with a mouse or a tap (for example on our culture pages and in stories), keyboard focus does not move into the full-screen viewer, and the enlarged photo may have no text alternative.
• Star ratings: some star ratings are shown as characters (★), which some screen readers read out one by one.
• Videos: videos that businesses add, and those on our videos page, are hosted on YouTube and may not have captions.
• The app: the map is visual and is not fully usable with a screen reader; screen readers do not announce the elevation charts (the distance and ascent are shown as text on the same screen); and only the welcome screens and the screen that asks you to confirm your email address follow your phone's Reduce Motion setting today.

This list is not complete.

Tell us

If you encounter an accessibility barrier on walkviafrancigena.com or in the app, please tell us. Email hello@walkviafrancigena.com with the page or screen and what went wrong. We will consider every report and reply when we can.

If you are not happy with our reply

In Great Britain, the Equality Act 2010 protects disabled people who use services, including services provided online. If you are not satisfied with our reply, the Equality Advisory and Support Service gives free advice on disability discrimination in England, Scotland and Wales.

About this statement

We last reviewed this statement on 7 November 2026, based on our own check of the website and the app. In September and October 2026 we darkened text colours that fell short of AA. We will update this statement as we fix the limitations listed above.

Walk Via Francigena is operated by Pixelo Mobile Ltd, company number 10585806. Registered office: c/o Demsa Accounts, 565 Green Lanes, Haringey, London, England, N8 0RL.